Terms of service

Terms of service

Please read these terms carefully. By using akshiraayurveda.com, placing an order or booking a consultation, you agree to these Terms of Service.

18+ to order

You must be 18 or older, or ordering with a parent or guardian.

Ayurvedic wellness

Our products support wellness and are not a substitute for medical treatment.

Clear pricing

All prices are in Indian Rupees (₹) and shown before payment.

Indian law

These terms are governed by the laws of India.

01. About us

This website is operated by Akshira Ayurveda, Garthikere, Hosanagara Taluk, Shivamogga District, Karnataka 577436. Contact: +91 84312 21874, akshiraayurveda3456@gmail.com.

02. Using our website

You agree to use this website only for lawful purposes. You must not misuse the website, attempt to gain unauthorised access, upload harmful code, or use its content for any illegal or commercial purpose without our written permission.

03. Eligibility & accounts

You must be at least 18 years old to place an order, or order under the supervision of a parent or guardian. If you create an account, you are responsible for keeping your login details safe and for all activity under your account. Please provide accurate and complete information.

04. Health & product disclaimer

Akshira Ayurveda products are Ayurvedic formulations intended to support general wellness. They are not intended to diagnose, treat, cure or prevent any disease, and results vary from person to person.

  • Always read the label, ingredients and directions before use
  • Do a patch test before applying products to your skin or scalp
  • If you are pregnant, breastfeeding, taking medicines or have a medical condition, consult a qualified doctor before use
  • Stop use and seek medical advice if you experience any reaction

Information on this website, including blog articles and FAQs, is for general education and is not a substitute for professional medical advice.

05. Wellness consultations

Consultations with Dr. Inchara, BAMS provide Ayurvedic wellness guidance based on the information you share. Please share complete and accurate details. Consultations are not suitable for medical emergencies. In an emergency, contact your nearest hospital immediately. Do not stop any prescribed medication without speaking to your treating doctor.

06. Products, pricing & availability

We try to display product details, images and prices accurately. Actual packaging may vary slightly. All prices are in Indian Rupees and, and shipping charges are shown at checkout.

Prices and availability may change without notice. If a product is listed at an incorrect price due to an error, we may cancel the order and issue a full refund.

07. Orders & payment

Your order is an offer to purchase. An order is confirmed only after successful payment (or confirmation for COD) and dispatch. We may refuse or cancel an order for reasons such as stock issues, pricing errors, suspected fraud or an unserviceable address. Payments are processed securely through our payment partners, and you agree to their terms as well.

08. Shipping, returns & refunds

Delivery, returns, refunds and cancellations are governed by our Shipping Policy and Refund & Return Policy, which form part of these terms.

09. Reviews & content you share

When you submit reviews, photos or comments, you confirm they are genuine and your own, and you allow us to display them on our website and social media. We may remove content that is false, offensive, or promotional.

10. Intellectual property

The Akshira Ayurveda name, logo, product names, designs, text, images and other content on this website belong to Akshira Ayurveda or its licensors. You may not copy, reproduce or use them without our prior written permission.

11. Limitation of liability

To the fullest extent permitted by law, Akshira Ayurveda is not liable for any indirect or consequential loss arising from use of our website or products, or from misuse or use against the directions on the label. Our total liability for any claim is limited to the amount you paid for the product in question.

12. Indemnity

You agree to indemnify Akshira Ayurveda against any claims, losses or expenses arising from your breach of these terms or misuse of the website or products.

13. Governing law & disputes

These terms are governed by the laws of India. Any disputes will be subject to the exclusive jurisdiction of the courts at [Shivamogga, Karnataka]. We encourage you to contact us first so we can try to resolve any concern amicably.

14. Customer support & grievances

For any complaint, contact our Grievance Officer, [ Dr. Inchara], at akshiraayurveda3456@gmail.com or +91 84312 21874. We will acknowledge your complaint within 48 hours and aim to resolve it within one month, in line with the Consumer Protection (E-Commerce) Rules, 2020.

15. Changes to these terms

We may update these terms from time to time. Changes take effect when posted on this page. Please check this page regularly. Continued use of the website means you accept the updated terms.

Related policies

Everything in one place

Shipping Policy

How and when we deliver your order.

Refund & Return Policy

Damaged, wrong or missing items, cancellations and refunds.

Privacy Policy

How we collect, use and protect your information.